EMPOWERING A WORKFORCEDesign & web app development

CUSTOM ENTERPRISE MOBILITY SYSTEM

Urban Grid are a well established Civil Contractor that engaged Dapper Apps to develop an app and internal business system. It is used to automate their business processes, improving the quality and speed of communications between the business administration and their contractors in the field. Working in a highly regulated industry segment (connecting residential dwellings to the gas mains) they have a requirement to capture a lot of information. The paper processes were extremely time consuming and difficult to administer, resulting in the development of a custom enterprise system.

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ENABLING THE WORKFORCE

As the major WA contractor to ATCO Gas, Urban Grid receive a high volume of jobs from their client on a daily basis. With the old process, these jobs would need to be allocated, all the relevant forms would be printed out and distributed to the staff. As the jobs were completed, the Urban Grid administrators would need to manually enter the data in to ATCO’s system while checking for any errors – an incredibly time consuming process. With the development of the app and business system, Urban Grid are now able to:

Integrate with ATCO’s ERP system to receive jobs automatically, and send completed jobs back to ATCO.
Allocate jobs to contractors through the web system.
Complete the jobs through the web system, moving to this being automated once the roll out of the app is complete.
Generate invoices for ATCO and Urban Grid’s contractors, with custom rates based on the type of job completed and the contractor.
Generate business intelligence reports to improve scheduling and monitor productivity.
Complete all forms on the app.
App features such as upload images, sign directly on the tablet, view safe work instructions and other documentation.

CHANGE THE WAY YOU WORK

As a result Urban Grid now have an enterprise system that has quickly become business critical. We continue to work with the team to further develop and roll out the mobile app to their workforce.

To discuss your custom business solution, contact our sales team and we can get you mobilised in a matter of months.